Contact Us

Have a question? Fill out this form, or take a look at our FAQ below to see if we’ve already answered it.

Office Location

38209 Brooten Rd. Ste B
Pacific City, OR 97135

Office Hours

Mon-Fri – 8am-4:30pm
Sat-Sun – Closed

Contact Info

Phone: 866-965-7555
Email: cs@iconipro.com

Frequently Asked Questions

How does a security alarm system work?
A basic alarm system consists of three main parts, sensors, panel and communication medium. Devices vary depending on the need and type of system. The panel is the brain of the system and is programmed by our technicians to do predetermined actions based on the system. The communication medium is the phone line, cellular communicator or internet system that is used to get the signal from your system to the central monitoring station. The different devices of your system, smoke detectors, motion detectors, door contacts, and others all send their signals to the main panel. The panel transcribes the signal(s) received from the various sensors and compiles a packet of information containing which sensor tripped, at what type, and what kind of signal it was. It shoots this packet of information out to the central monitoring station via a telephone line, cell phone or internet signal where it is received and acted upon in the predetermined manner. All this happens in a matter of seconds!
How much does an alarm system cost?
The cost of an alarm system can vary based on several factors, including the type of system you choose, the size of your property, and any additional features you may want. Our team can provide you with a personalized quote after assessing your specific needs and requirements during a site visit. We offer a range of options to suit different budgets, and our goal is to provide you with reliable security solutions at competitive prices. Get in touch with us for a customized quote tailored to your needs.
What areas do you service?
Our home is on the Oregon Coast. We service accounts from Astoria to Florence. Our coverage extends to McMinnville and Salem. If you’re unsure whether we will cover your area, feel free to reach out to us, and we’ll be happy to assist you. Our aim is to ensure that as many individuals, families, and companies as possible have access to reliable systems and solutions, so don’t hesitate to inquire about our services in your location.
I have an alarm in my home, can I use that?
Yes, in most cases, your existing alarm system can be integrated into our security services. Our team will assess your current system to determine its compatibility and advise you on the best course of action. Integration typically involves connecting your existing alarm system to our monitoring services, ensuring seamless protection for your home or property. To know for certain, contact us to schedule a site visit with one of our Project Managers.
Why invest in a security system?
Security systems provide protection, peace of mind, and deterrence against intruders. With remote monitoring and quick emergency response, they enhance safety and may even lower insurance premiums. Integration with smart home devices adds convenience and control in the palm of your hand.